Install help: DirectX

DirectX and the d3dx9_41.dll library

If you receive a message similar to 'E0007- Cannot load library d3dx9_41.dll' then it may be that DirectX version 9 that we use is not installed on the computer. The application installer should install it, but in some instances like a Mac running Windows you may need to run the Microsoft web installer.

Go to and follow the link to 'DirectX End-User Runtime Web Installer'.

We use DirectX version 9 as this runs on all versions of Windows from XP to Windows 10.

Email with any installation questions.
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